Shipping Methods

Orders are despatched Monday to Friday and will take 1 to 2 working days to be prepared and shipped.

If the goods are returned to us, a second redelivery charge will be incurred.

Delivery times to addresses outside the US are not guaranteed.

If no one is available at the delivery address to sign for the goods a card will be left with details for re-delivery and/or collection. Organising a redelivery is the responsibility of the customer.

Handling and custom fees may apply to packages sent outside the US. Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.

Items sent outside the US on Express will incur a handling fee from the carrier not included in the postage price.

UPS do not deliver to P.O. Box, BFPO or freight forwarding addresses.

Depending on the policy of non-US banks in some cases we are only able to deliver to your debit/credit card billing address.

FREE DELIVERY FOR ORDERS ABOVE $100

Globo Terraqueo offer free standard delivery on orders of the value $100 and above. Please note that this value is after promotions and discounts have been applied.

Shipping Costs

USA and PUERTO RICO

  • USPS Priority Mail (2-3 Business Days) starting at $7.99

  • USPS Priority Mail Express (1-2 Business Days) starting at $19.99

CANADA

  • USPS Priority Mail International (6-10 Business Days) starting at $15.99

MEXICO

  • UPS Standard (3-5 Business Days) $60.00

CENTRAL AMERICA

For: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Virgin Islands (British), Cayman Islands, French Polynesia, Costa Rica, Dominica, Dominican Republic, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, St. Pierre and Miquelon, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands (USA).

  • UPS Standard (4-5 Business Days) $90.00

SOUTH AMERICA

For: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, El Salvador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela.

  • UPS Standard (4-5 Business Days) $90.00

EUROPE

For: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia/Hrvatska, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom (GB), Romania.

  • UPS Standard (3-5 Business Days) $100.00

ROW

For: Afghanistan, Algeria, Angola, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, China, Comoros, Congo, Republic of, Congo, Democratic People's Republic, Cote d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Guinea, Guinea-Bissau, Hong Kong, India, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic, Korea, Republic of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Micronesia, Federal State of, Mongolia, Morocco, Mozambique, Namibia, Nauru, Nepal, New Zealand, Niger, Nigeria, Oman, Pakistan, Palau, Papua New Guinea, Philippines, Qatar, Rwanda, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, Sri Lanka, Swaziland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, Uzbekistan, Vanuatu, Yemen, Zambia, Zimbabwe, Vietnam, Puerto Rico, Macau, Guam.

  • UPS Standard (4-5 Business Days) $150.00

Returns & Exchanges

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at hello@shopglobo.com.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

To return your product, you should mail your product to: 2001 Biscayne Blvd Suite 2210, Miami, FL, 33137, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.